Privacy Policy

Effective Date: August 5, 2025

1. Introduction

Francesco’s Hole in the Wall values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you dine with us, visit our website, or place an order online.

2. Information We Collect

Personal Information: Name, email, phone number, and payment details (when placing orders).
Non-Personal Information: Browser type, device information, IP address, and site usage data (through cookies or similar tools).
Voluntary Information: Dietary preferences, allergy information, or feedback you provide.

3. How We Use Your Information

We may use your information to:

Process orders, and payments.
Improve our menu, website, and customer service.
Comply with legal and regulatory obligations in Illinois and federally.

4. How We Share Your Information

We do not sell your personal information. We may share data with:

Service Providers: Payment processors
Marketing Services: Only if you consent to receive promotional materials.
Authorities: When required by Illinois or federal law.

5. Cookies and Tracking Technologies

We may use cookies to enhance your website experience. You can disable cookies via browser settings, though some features may not work properly.

6. Illinois-Specific Privacy Rights

Under Illinois law (including the Biometric Information Privacy Act, if applicable):

We do not collect biometric data (e.g., fingerprints, facial scans) without explicit consent.
You may request access to, correction of, or deletion of your personal information.
To exercise these rights, contact us at (847) 272-0155.